Bug fixing
Clear triage and prompt fixes with an explanation of the cause.
Cloud & DevOps
Software maintenance & support.
Software needs care after launch. We keep it secure, up to date and working, whether we built it or not.
What we do
What this covers.
Upgrades & security patches
Framework and dependency updates before they become urgent.
Monitoring & response
Uptime and error monitoring with agreed response times.
Small improvements
A regular allowance of changes and enhancements each month.
How we work
From brief to release.
Understand
Align on users, constraints and the result that matters.
Shape
Prototype the riskiest parts and agree scope in writing.
Build
Ship in visible increments, with quality checked throughout.
Advance
Learn from real use, then improve what earns its place.
Questions
Good questions we hear.
Can you support software you did not build?
Yes, after a short code and hosting review so we understand the risks.
What are your support terms?
They are agreed per client, covering scope, hours and response times, before any work begins.
Related
More ways we can help.
Cloud & DevOps
Cloud solutions
Cloud deployment, servers, storage and infrastructure sized for your real needs.
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Cloud & DevOps
DevOps
CI/CD, Docker, deployment, monitoring and infrastructure management.
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Cloud & DevOps
Database development
Database architecture, optimisation, migration and management.
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