Sales & lead agents
Qualify enquiries, draft follow-ups and update your CRM.
AI & Automation
AI agents.
AI agents can carry out multi-step work, such as qualifying a lead, triaging a ticket or preparing a report, using your tools under clear rules.
What we do
What this covers.
Support agents
Triage and draft replies from your knowledge base, escalating to people when needed.
Operations agents
Routine back-office work such as checks, reminders and report preparation.
Controls & audit
Permissions, approvals and a full record of what the agent did and why.
How we work
From brief to release.
Understand
Align on users, constraints and the result that matters.
Shape
Prototype the riskiest parts and agree scope in writing.
Build
Ship in visible increments, with quality checked throughout.
Advance
Learn from real use, then improve what earns its place.
Questions
Good questions we hear.
Can an agent act without a human check?
Only for low-risk actions you approve. For anything involving money, contracts or customers’ data we add an approval step.
How do you stop agents making mistakes?
Narrow tasks, tested prompts, limited tool access, monitoring and review of logged actions.
Related
More ways we can help.
AI & Automation
AI development
Custom AI solutions, AI assistants and intelligent systems built around a real business problem.
Learn more
AI & Automation
AI chatbots
Website, WhatsApp and customer-support bots that answer from your own content and hand over to people.
Learn more
AI & Automation
AI automation
Business processes and repetitive tasks automated with AI steps, rules and approvals.
Learn moreStart something
Discuss ai agents.
Tell us what you are building, where you are stuck and what success looks like.