API & Integrations

VoIP & WebRTC solutions.

We build calling and communication features into your software, so agents can make and receive calls from the browser with full records.

VoIP & WebRTC solutions illustration

What we do

What this covers.

01

Browser dialers

Click-to-call and softphone experiences using WebRTC, with no desktop software.

02

Call recording & logs

Recordings, call history and outcomes linked to CRM records.

03

Communication platforms

Call routing, queues, messaging and dashboards for teams.

04

Provider integration

Integration with SIP and telecom providers, with monitoring of call quality.

How we work

From brief to release.

Understand

Align on users, constraints and the result that matters.

Shape

Prototype the riskiest parts and agree scope in writing.

Build

Ship in visible increments, with quality checked throughout.

Advance

Learn from real use, then improve what earns its place.

Questions

Good questions we hear.

Do call recordings need consent?

Rules on recording depend on your country and use. We build the technical controls, such as announcements and retention, and recommend you take legal advice on your obligations.

Which providers can you work with?

Most SIP trunk and cloud telephony providers that offer standard interfaces. We confirm during discovery.

Related

More ways we can help.

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